For more information on the programs and to make phone reservations
Email: dqhawaii@dolphinquest.org
Phone: (800) 248-3316
Fax: (808) 886-7030
Advance reservations are recommended and should be made TWO MONTHS PRIOR to the date of your program. You may book confirmed reservations on-line above.
Individual Reservation Policy: Reservations are available two months (to the day) in advance of requested program date. All program participants are required to fill out and sign a liability waiver prior to participation in a program. A parent or guardian must sign for all participants under the age of 18. Children are considered ages 5 – 9. Participants are requested to bring a copy of their confirmation with them to check-in. All participants are required to check-in no later than 45-minutes prior to the program start time.
Payment:
A major Credit Card will be needed at the time of reservation in order to hold your spots. Your Credit Card will be charged for the full amount of the program on the morning of the scheduled prorgram.
Cancellation Policy:
Guests that cancel their reservation over 48 hours prior to the scheduled program will receive a full refund.
Guests that cancel their reservation within 48 hours of their scheduled program will be charged full price.
To cancel or change a reservations please contact our reservation office at 1.800.248.3316 or 808.886.2875
Waitlist Policy: Wait list indivduals will be notified should any openings occur for this program. The wait list will be cancelled 48 hours prior to the day you are waiting for.
At this time we ask guests to please Stand By at our Dolphin Quest Gift Shop 30-minutes prior to start of program to see if there are any last minute cancellations or openings. If an opening does occur then a random number selection process will determine which standby guests will enter the program.
Group Reservations Policy: Group Reservations must be made two months prior to the requested program start date. A major credit card is needed to hold the program. A 50% deposit is required two months in advance of scheduled program date. The remainder of the program balance is due the date of the reserved program. All program participants are required to fill out and sign a liability waiver prior to participation in a program. A parent or guardian must sign for all participants under the age of 18, this is for ages 5 and older. All participants are required to check-in 45-minutes prior to the program start time.
Group Cancellation Policy: If for any reason you must
cancel your program, you must do so at least two months in advance of your
scheduled program. Advanced deposit will be forfeited if any cancellations
occur within two months of scheduled program. The full amount of the scheduled
program will be charged if any cancellations occur within two weeks of scheduled
program.
Dolphin Quest reserves the right to change or cancel programs due to
unexpected circumstances. We apologize for the inconvenience and we will do
our utmost to reschedule you in another program. Participation in Dolphin
Quest programs help fund vital marine education, research and conservation
programs around the world.
Don't forget to wear your swimsuit and bring a towel.
* Dolphin Quest is independently owned and operated.
